This manual is published free of charge, in compliance with PAIA and POPIA — describing Knock's information holdings and how to request access to them.
| Organisation | Knock (Pty) Ltd, trading as Knock Talent |
| Registration number | 2026/237840/07 |
| Principal place of business | Cape Town, South Africa |
| Nature of business | Development of digital software platforms, recruitment technology, and event management services |
| Pilot phase | 08 July – 5 August 2026 · UCT, Wits, Stellenbosch, UP, and national open group |
| Information Officer | Dylan Tasdhary, Co-founder — registered at inforegulator.bizportal.gov.za |
| privacy@knocktalent.co.za |
In terms of PAIA and POPIA, the head of a private body is the Information Officer by default — responsible for Knock's compliance, handling data subject and access requests, and liaising with the Information Regulator.
If you have any concern about how your information is handled, contact the Information Officer first. If you remain unsatisfied, you can complain to the Information Regulator of South Africa at inforeg@justice.gov.za or justice.gov.za/inforeg.
The following categories of personal information are available automatically, without a formal request: our Student Privacy Notice, this PAIA Manual, general information about Knock's services, and the Information Officer's contact details.
Beyond that, we hold these categories of records:
| Category | Format | Retention |
|---|---|---|
| Student identity records (name, WhatsApp number) | Internal system | Deleted within 30 days of pilot end |
| Student profile records (university, degree, GPA band, year) | Internal system | As above |
| Engagement records (link clicks at group level, weekly check-in responses) | Internal system | Aggregated data retained; individual-linked records deleted with profile |
| Consent records (what was given, declined, or expired, with timestamps) | Internal system | Minimum 1 year |
| Profile unlock transfer logs (company, role, timestamp, fields transferred) | Internal system | Minimum 1 year |
| Employer records (company name, contact details, campaign details) | Internal system | Duration of commercial relationship + 3 years |
| STOP / deletion request records | Internal log | Minimum 1 year |
| Correspondence (emails/WhatsApp to privacy@knocktalent.co.za) | Gmail / WhatsApp | 3 years |
Any person — including Knock students, employers, or third parties — may request access to records held by Knock under Section 18 of PAIA.
| Timeframe | Action |
|---|---|
| Within 3 business days | Acknowledgement + reference number |
| Within 30 days | Decision to grant or refuse, notified to you |
| Up to 30 more days | Possible extension for voluminous/complex requests |
Requests by data subjects for their own personal information are free of charge. A fee may apply to other requests, and you'll be told about it before we process the request — financial hardship can be raised for a fee waiver.
A request may be refused where the record contains a third party's personal information without their consent, disclosure would unreasonably invade a third party's privacy, the record is subject to legal privilege, the record doesn't exist or can't be found after reasonable effort, or the request is manifestly frivolous or vexatious.
This manual is available free of charge to anyone who requests it, and is published online at knocktalent.co.za/legal.
It will be reviewed at least annually, and whenever Knock's information holdings materially change, there's a change in applicable law, the Information Officer changes, or Knock launches its post-pilot web platform.
| Version | 1.0 |
| Effective date | 08 July 2026 |
| Next scheduled review | 22 December 2026, or sooner on material change |